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081803148189 / 081803243288
BB PIN :
26F5DF03
ORDERING
 
PAYMENT
 
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RETURN AND EXCHANGE POLICY
100358
Rp.295.000,-
Rp.201.600,-
How can I place an order?
You can see more details in our Shopping Guide.
Can I order offline?
You can also order offline by writing down all the codes of your chosen products. Then, you can email us at [email protected] or sms/call us at 031-78345759/ 081803148189 / 081803243288 (Monday-Saturday 8.00am-4.00pm WIB).
You must also write your name, address, and phone number. Then, we will inform you the product availability and the total amount you must pay including the shipping cost.
(Note: We will keep your order for 24 hours. If you don´t give us payment confirmation before the given time, we regretfully will cancel your order).
Do you have any minimum quantities or order amount requirements?
We don´t have any minimum quantities but you can get more discount by purchasing more items.
Do you have a store/showroom? Can we try on the clothes?
We do have a store in Surabaya, Indonesia. You can come down to try our clothing to see whether it fits you. It is advisable to call up first to inform which clothes you want to try as the clothes may not be available in the store.
How is the quality of your products?
Our products are made of high quality materials. However, you must follow proper washing methods to maintain the quality. Please note that due to limitations in photograph and inevitable differences in monitor settings, the color shown may not correspond 100% to those in the items themselves.
Do you offer any discounts?
Currently, we offer discount of 5% on purchases below Rp1.000.000 with minimum spending of Rp.300.000 and discount of 10% on purchases above Rp1.000.000. These discounts are applicable only on non-sale items.
I am a retailer. Can I purchase in wholesale quantity?
Yes. For our clothes, we do sell in wholesale quantity. The minimum requirement is 12 pieces per order and 2 pieces per design. Please contact us for wholesale pricing.
How should I make payment?
You can pay by transferring to any of the Pondok Baju´s bank accounts. We also accept payment through PayPal. You can see more details on payment at Payment Method or Shopping Guide. The total amount given on checkout have not included the shipping cost. We will inform you the product availability and the shipping cost upon receiving your order.

Please inform us at [email protected] or sms/call us at (031)78345759/ 081803148189 / 081803243288 (Monday-Saturday 8.00am-4.00pm WIB) after you make payment so that we can send out your goods.
What are your shipping rates?
For local customers, normally we will ship your orders via TIKI . For international customers, normally we will ship via EMS. You can contact us at [email protected] to know the shipping cost for your order.

NOTE: For international customers, you may be subject to import duties, VAT, taxes, and/or customs fees which may be imposed by your local government when you receive your package. You will responsible for paying any additional charges for customs clearance. Please contact your local post office or customs office to inquire about these charges.
Are all your products immediately available?
All our products are immediately available. However, some of our items have limited availability. Orders will be fulfilled based on first come first serve. So, unless items are checkout and paid for, they may go out of stock at anytime of the day.
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